Betting Rules

Instant Casino aims to provide a clear and consistent betting service. These rules apply to bets placed through the website or any other betting channel made available to eligible customers. Some products, events or markets may have additional rules. Where a specific rule applies to a particular bet, that rule will generally take priority over a general rule if there is an inconsistency.

You are responsible for reading the relevant information before confirming a bet. This includes the event or game, market, selection, odds, stake, potential return, bet type and any conditions attached to the market. Information shown on the betting interface is provided to help you review your bet, but it remains your responsibility to check that all details are correct before submission.

• You must meet all applicable age, location and account eligibility requirements before betting.
• You must use your own account and provide information that is accurate, current and complete.
• You must keep your login details secure and notify the operator if you believe your account has been accessed without permission.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the service for unlawful activity, fraud, market manipulation or any other prohibited purpose.
• You must comply with the rules and requirements that apply in your location in Australia.

An account may be subject to verification checks. These checks can include confirmation of identity, age, payment ownership, location or other information needed to meet legal, security or operational requirements. Betting activity, withdrawals or account access may be restricted while information is being reviewed. You must provide requested documents in a timely and truthful manner.

The operator may refuse, limit, suspend, cancel or review a bet or account where this is permitted by the applicable terms, including where there is a suspected error, irregular activity, technical issue, breach of these rules or concern about the integrity of an event or market. Any action will be considered in line with the relevant terms and applicable requirements.

A bet is normally submitted by selecting the required market and confirming the stake through the betting interface. A bet should not be treated as accepted until a confirmation is displayed or the bet is recorded in your account history. A selection added to a bet slip is not, by itself, a completed bet. You should check your account history after placing a bet and keep a record of the confirmation where appropriate.

Odds, prices, betting lines and market availability may change before a bet is confirmed. The odds or terms shown at confirmation generally apply to an accepted bet, subject to the applicable rules. If an obvious error, technical fault or incorrect price affects a bet, the bet may be reviewed and corrected or voided in accordance with the relevant terms.

1. Select the event, game, market and outcome you wish to back.
2. Enter or choose the stake amount and review the displayed potential return.
3. Check the applicable odds, market conditions, event time and any special restrictions.
4. Confirm that the bet slip reflects your intended selections and stake.
5. Submit the bet and wait for the acceptance or confirmation message.
6. Review the bet in your account history and contact support through the available website process if the record does not appear as expected.

You should not assume that a bet has been accepted because a button was selected or a payment balance changed temporarily. Internet connections, device settings, browser issues and other technical circumstances can delay or interrupt a transaction. If the status of a bet is unclear, avoid placing the same bet again until you have checked your account history or received confirmation.

Bets must be placed before the relevant closing time unless the market is specifically offered in-play. A bet submitted after an event has started, after a market has closed or after a material outcome is known may be rejected or declared void. The applicable event time and market status are the times and status displayed by the operator, subject to correction of clear errors.

Minimum and maximum stakes, bet acceptance limits and account restrictions may apply. These may differ between products, markets, customers or betting channels. Any applicable limit will generally be displayed before confirmation or addressed in the relevant product rules.

Bets are settled using the official result or outcome determined by the relevant event organiser, governing body, competition authority or other reliable source selected by the operator. Settlement may take place after an event finishes or after the information needed to determine the market is available. Results shown on third-party websites may not be used if they differ from the official result applied to the market.

Each market may have its own settlement conditions. These conditions can address postponements, abandoned events, delays, changes of venue, changes to participants, disqualifications, extra time, penalties, tie-breaks, statistical corrections and other circumstances. You should read the market rules before betting, particularly where the result can be affected by these circumstances.

• A postponed or abandoned event may be resettled, carried forward or voided depending on the market rules.
• A change to the scheduled format, duration or competition may affect whether a market remains valid.
• If an event is cancelled or does not take place within the period specified by the applicable rules, related bets may be voided unless a specific exception applies.
• A market may be settled using the result at the end of regulation time, including or excluding extra time, or by another method stated in the market rules.
• Later corrections to an official result may lead to a settlement review where the applicable rules allow it.
• If a selection or market is not available, valid or identifiable, the affected bet may be voided or settled under the relevant specific rule.

Where a bet includes several selections, the effect of a void selection depends on the bet type and the rules for that product. A single selection may be removed while the remaining selections continue, or the whole bet may be affected. Any applicable rules for accumulators, multiples, combinations, system bets, handicaps, totals, outright markets or special bets should be reviewed before confirmation.

The operator may correct a settlement where a clear mistake has occurred, including an incorrect result, calculation or application of a market rule. If a balance has been credited or debited incorrectly, the account may be adjusted to reflect the proper outcome. Where appropriate, you may be notified of a settlement correction through the account or another available communication method.

Bets normally cannot be changed or cancelled after acceptance unless a cash-out, cancellation or other feature is expressly offered and successfully completed. The availability of such a feature is not guaranteed and may change or be withdrawn. A request to cancel a bet is not effective until it is confirmed by the system. If a bet is cancelled or voided, the stake and any return will be handled according to the applicable product and account rules.

Any return credited to your account is subject to successful settlement, account verification, payment checks and the applicable Terms and Conditions. Payment processing times can vary because of the selected payment method, security checks, weekends, public holidays, financial institutions and other factors. You should ensure that payment information is accurate and belongs to you.

If you believe a bet has been recorded, settled or paid incorrectly, review the bet details first and raise the matter through the available support process. Include the relevant bet reference, date, market and a clear explanation of the issue. Complaints are reviewed using the account records, transaction information, event data and applicable rules. A review may take time where information must be checked with an external source.

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only bet money you can afford to lose, set a budget before you start and avoid chasing losses. Take regular breaks and do not bet when affected by alcohol, stress or other circumstances that may affect your judgement.

• Set personal deposit, spending or time limits where these tools are available.
• Consider taking a break or closing your account if betting is no longer enjoyable or manageable.
• Do not borrow money, sell possessions or use essential household funds to bet.
• Talk to someone you trust if you are worried about your betting.
• Use the responsible gambling information and support options made available on the website.
• If you are in immediate danger or need urgent assistance, contact an appropriate emergency or support service in your area.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or any product-specific rules. The applicable version is the one made available on the website at the relevant time, subject to any rights and requirements that cannot lawfully be excluded. Instant Casino may update these rules when necessary. You should check this page before betting so that you understand the rules applying to your activity.