Terms & Conditions

These Terms & Conditions form an agreement between you and Instant Casino regarding your access to and use of the website, account services, games, payment functions, promotions and other features made available through the platform. By visiting the website, registering an account, depositing funds or placing a wager, you confirm that you have read, understood and agreed to these terms.

If you do not agree with any part of these Terms & Conditions, you must not use the website or any of its services. Additional rules may apply to particular games, promotions, competitions or payment methods. Those rules will be displayed or referred to where relevant and form part of these terms when you choose to use the related service.

You are responsible for checking this page and any applicable game or promotion rules before using the relevant service. Instant Casino may update these terms from time to time to reflect changes to the website, services, technology, legal requirements or operating practices. Updated terms will apply from the date they are published, unless a different effective date is stated.

Eligibility

You must be legally permitted to use online gambling services in your location and must satisfy all applicable age requirements. You must not access or use Instant Casino if online gambling is unlawful where you are located. It is your responsibility to understand and comply with the laws that apply to you.

Instant Casino may use reasonable checks to verify your identity, age, location and eligibility. You agree to provide information that is accurate, complete and current, and to provide supporting documents when reasonably requested. Services may be restricted, suspended or refused while verification is incomplete.

Where an account is required, you may only create and use an account for yourself. You must not create an account on behalf of another person, allow another person to use your account or transfer your account to anyone else. Duplicate, false or misleading accounts may be closed and any related activity may be reviewed.

• Use your real and correct personal information when registering and whenever your details change.
• Keep your username, password, authentication information and other account credentials confidential.
• Notify Instant Casino promptly if you suspect that your account has been accessed by someone else or that your credentials have been compromised.
• Do not use the website for unlawful activity, fraud, money laundering, impersonation or any other activity that could harm the platform or another person.
• Do not attempt to bypass security controls, interfere with the website or access areas, data or accounts that are not intended for you.

You are generally responsible for activity carried out through your account unless you have promptly reported unauthorised access and the circumstances show that you were not responsible. Instant Casino may suspend access, request further information or take other reasonable action where account activity appears unusual, unlawful, unsafe or inconsistent with these terms.

Wagers and game results

A wager is accepted only when it has been recorded by the platform. Before confirming a wager, check the game, stake, selections and any other relevant details. Once accepted, a wager will normally be governed by the rules displayed for the relevant game or service. If a technical issue, obvious error or system fault affects a wager, Instant Casino may review the transaction and take action consistent with applicable law and the relevant game rules.

Game outcomes are determined by the applicable game system and, where relevant, approved random number technology. You must not attempt to manipulate a game, exploit a software fault or use tools or methods intended to obtain an unfair advantage. Instant Casino may void affected activity and restrict an account where there are reasonable grounds to suspect manipulation, collusion or other unfair conduct.

Deposits and withdrawals are subject to the payment methods, processing requirements and limits shown on the website at the time of the transaction. You may only use a payment method that belongs to you or that you are authorised to use. A payment may be delayed, declined or reversed where required for security, verification, technical or legal reasons.

You must not use Instant Casino to deposit or withdraw funds for another person, to conceal the source of funds or to carry out any activity that may breach applicable financial crime laws. Additional checks may be required before funds can be withdrawn. These checks may include confirming your identity, payment ownership, source of funds or account activity.

You are responsible for checking transaction details before confirming a deposit or withdrawal and for any fees or charges applied by your bank, payment provider or other intermediary. Instant Casino is not responsible for delays caused by a payment provider, banking network, incorrect information or events outside its reasonable control.

Promotions and bonuses

Promotions, bonuses, free bets and other offers may be subject to separate promotional terms. These terms may include eligibility criteria, participation instructions, expiry dates, wagering requirements, game restrictions, maximum values, withdrawal conditions and rules against multiple or abusive claims. You should read the relevant offer terms before opting in or using a promotional benefit.

Unless the applicable promotion rules state otherwise, only one benefit may be available to an eligible person, household, device, payment method or connection. Instant Casino may withdraw, amend or refuse a promotion where an offer has been obtained through error, misuse, fraud, collusion or conduct that is inconsistent with its intended purpose. Promotional balances and associated winnings may be removed where the applicable terms have not been met.

Errors and account balances

If your account is credited with funds, winnings, bonuses or other benefits in error, you must notify Instant Casino and must not use or withdraw the incorrect amount. Instant Casino may correct the error and recover or reverse the affected amount. If an incorrect credit has been used before the error is identified, the resulting amount may remain payable by you, subject to applicable law.

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, set personal limits before you play and avoid chasing losses. You should not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

• Take regular breaks and keep track of the time and money you spend.
• Set deposit, spend, session or loss limits where those tools are available.
• Consider using a cooling-off period or account closure if gambling is no longer enjoyable or controlled.
• Do not borrow money, use essential household funds or sell possessions to gamble.
• Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.

Instant Casino may provide account controls, self-exclusion options, activity information or other responsible gambling tools. These features may have specific conditions and may not prevent access to every gambling service or account in every circumstance. You are responsible for using available controls and for telling Instant Casino if you need help restricting your access.

Personal information is handled in accordance with the applicable privacy information published by Instant Casino. This may include collecting and using information for account administration, identity and age checks, payment processing, security, fraud prevention, legal compliance, customer support and service improvement. By using the website, you acknowledge that relevant information may be processed for these purposes as described in the applicable privacy policy.

Website availability and content

Instant Casino aims to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn for maintenance, updates, security reasons, operational requirements or events outside reasonable control. You should keep your own records of important account and transaction information.

Website content is provided for general information and may contain errors, omissions or information that becomes out of date. To the extent permitted by law, Instant Casino does not guarantee that the website will always be available, error-free, compatible with every device or free from harmful components. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under Australian consumer law.

Suspension, closure and complaints

Instant Casino may suspend or close an account where required for legal, regulatory, security, verification, responsible gambling or operational reasons, or where you breach these terms. If an account is closed, any remaining balance will be dealt with in accordance with applicable law and after any necessary checks, reviews, reversals or deductions have been completed.

If you have a question or complaint, please use the support or contact options made available on the website. Provide enough information for the matter to be investigated, including relevant dates, transaction references and a clear description of the issue. Instant Casino may request further information before responding. Nothing in this complaints process limits any rights you may have under applicable Australian law.

These Terms & Conditions are intended to operate together with any applicable privacy, responsible gambling, game and promotional terms. If there is an inconsistency, the more specific terms for the relevant service may apply to that service, subject to applicable law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.